Customer Catalog – Managed SIEM Infrastructures¶
This document catalogs all managed Wazuh instances and their associations.
Status: ✅ Production Last updated: January 30, 2026 Management: This document is managed by the web-based catalog feature (the catalog YAML).
1. Deepcloud AG¶
Customer: Deepcloud AG Region: Switzerland (CH) Contact: [vault://deepcloud/contact] Support level: 24/7 Premium
Infrastructures¶
| ID | Name | Region | Status | Wazuh Version | Upgrade Plan |
|---|---|---|---|---|---|
deeppay |
DeepPay | CH | 🟢 Active | 4.7.0 | Q2 2026 |
deepcloud |
DeepCloud | CH | 🟢 Active | 4.7.0 | Q2 2026 |
payinfra |
PayInfra | CH | 🟢 Active | 4.6.0 | Q1 2026 |
deepinfra |
DeepInfra | CH | 🟢 Active | 4.7.0 | Q2 2026 |
Special characteristics: - Multi-node cluster (payinfra & deepinfra) - Geographically distributed data centers - Compliance requirements: PCI-DSS, GDPR
Contact information:
Primary contact: [vault://deepcloud/primary_contact]
Backup contact: [vault://deepcloud/secondary_contact]
Change window: Tuesdays 02:00–06:00 UTC
2. Wagner International Group AG¶
Customer: Wagner International Group AG Region: Germany (DE) Contact: [vault://wagner/contact] Support level: Business Hours + Escalation
Infrastructures¶
| ID | Name | Region | Status | Wazuh Version | Upgrade Plan |
|---|---|---|---|---|---|
altstätten |
Altstätten | DE/CH | 🟢 Active | 4.6.0 | Q1 2026 |
markdorf |
Markdorf | DE | 🟢 Active | 4.5.0 | Q4 2025 |
Special characteristics: - Dual-region setup - Legacy system (Markdorf) with incremental upgrade plan - Redundant failover architecture
Contact information:
Primary contact: [vault://wagner/primary_contact]
Change window: Wednesdays 22:00–02:00 UTC (maintenance window)
Emergency hotline: [vault://wagner/emergency_number]
3. Abacus Research AG¶
Customer: Abacus Research AG Region: Switzerland (CH) Contact: [vault://abacus/contact] Support level: Standard Business Hours
Infrastructures¶
| ID | Name | Region | Status | Wazuh Version | Upgrade Plan |
|---|---|---|---|---|---|
mito |
MITO | CH | 🟢 Active | 4.7.0 | Q2 2026 |
aba_infra |
ABA Infrastructure | CH | 🟢 Active | 4.7.0 | Q2 2026 |
Special characteristics: - Research-focused environments - Frequent test deployments - Flexible upgrade windows
Contact information:
Primary contact: [vault://abacus/primary_contact]
IT lead: [vault://abacus/it_lead]
Change window: Fridays 15:00–19:00 UTC
4. Oro de Cacao¶
Customer: Oro de Cacao Region: Other EU (EU) Contact: [vault://orodecacao/contact] Support level: Standard
Infrastructures¶
| ID | Name | Region | Status | Wazuh Version | Upgrade Plan |
|---|---|---|---|---|---|
default |
Default Infrastructure | EU | 🟢 Active | 4.6.0 | Q1 2026 |
Special characteristics: - Single-node instance - Standard configuration - Cost-optimized
Contact information:
Primary contact: [vault://orodecacao/primary_contact]
Change window: Mondays 01:00–05:00 UTC
Timezone: Europe/Madrid
Upgrade Roadmap¶
Q4 2025¶
- ⬜ Wagner / Markdorf: 4.5.0 → 4.6.0
- ⬜ Oro de Cacao: 4.6.0 → 4.7.0
Q1 2026¶
- 🔄 Wagner / Altstätten: 4.6.0 → 4.7.0
- 🔄 Abacus / MITO & ABA: 4.7.0 → 4.8.0 (planned)
Q2 2026¶
- 🔄 Deepcloud / All: 4.7.0 → 4.8.0 (planned)
Management Policies¶
Catalog Updates¶
- Customer data: Updates via pull request on this document
- Version changes: After successful upgrade, with change ticket reference
- Contact changes: Update IMMEDIATELY (safety-critical)
- Add infrastructure: New row in the appropriate table + new section if new customer
Secret Data (Vault References)¶
⚠️ NEVER commit directly: - Passwords - API keys - SSH keys - Private IPs (if classified)
Instead: Use Vault references: vault://customer/secret_key
Integration with Web Tools¶
The catalog data is maintained in the YAML files: - Customers and infrastructures are interactively selectable - Selection is automatically applied to the form, checklist, and runbook - LocalStorage enables persistence during the session
Quick Reference: Region by Customer¶
| Customer | Primary Region | Failover Region | Timezone |
|---|---|---|---|
| Deepcloud AG | CH | CH | Europe/Zurich |
| Wagner International Group AG | DE | CH | Europe/Berlin / Europe/Zurich |
| Abacus Research AG | CH | — | Europe/Zurich |
| Oro de Cacao | EU | — | Europe/Madrid |
Common Tasks¶
"I need to perform an upgrade for customer X"¶
- Open catalog/CUSTOMERS.md
- Find the customer, select the infrastructure
- Click "Use in form"
- Metadata is automatically populated ✅
- Open the maintenance form (maintenance-form.html)
- Follow steps 1–5 with the runbook and checklist
"I need to add new contact details for customer X"¶
- Edit this document (MARKDOWN)
- Add Vault references:
vault://kunde/secret_key - Create pull request + 1 reviewer
- Merged → documentation is up to date
- Web catalog is updated via JavaScript (cache invalidation)
"Which infrastructures need upgrades?"¶
See the Upgrade Roadmap above or use the web catalog search function.
Feedback & Extensions¶
This catalog system is collaboratively maintainable:
- New infrastructure? → Add row in table + upgrade plan
- New customer? → New section with contact info + upgrade plan
- Data error? → Pull request with correction
- Security concern? → Private issue or email to Ops team
Goal: A single catalog, synchronized between Markdown and web.
Appendices: - Catalog: catalog/CUSTOMERS.md - Upgrade Runbook: runbooks/RUNBOOK_WAZUH_UPGRADE_AIO_UBUNTU.md - Change Checklist: checklists/CHECKLIST_WAZUH_UPGRADE_AIO.md