Skip to content

Guides

Step-by-step guides for common tasks.

Available Guides

Guide Description
Checklist How-To How to correctly fill out, submit, and archive checklists
Catalog Management Registering and updating customers and infrastructures in the catalog

Workflow Overview

Planning         → Preparation       → Execution        → Closure
──────────────      ───────────────      ─────────────     ─────────
Open ticket        Read runbook         Follow steps      Submit docs
Find customer      Select checklist     Copy commands     Close ticket
Agree on window    Fill in metadata     Check off items   Attach snapshots
                   Verify pre-go        Take snapshots

Further information: